"The room was exceptional with a terrace that reached to the outdoor pool."
Carmen from United States
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"Great rooftop bar and food, nice and helpful staff, large room."
Corinne from Germany
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"This hotel property is gorgeous, with 2 open-air buildings, lush greenery and a beautiful ground floor pool with a swim up bar."
T
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Kimpton Aluna Resort Tulum By Ihg offers a blend of luxury and tranquility with 78 spacious air-conditioned rooms. This 5-star Tulum hotel features amenities including an outdoor swimming pool, complimentary beach shuttle, and access to beach clubs at sister properties.
Rooms & Amenities
Rooms are decorated with natural tones, featuring handmade wood and travertine marble. Each room includes a minibar, LED TV with cable channels, and premium bedding. Certain accommodations offer private terraces with views of the gardens or pool.
Dining Options
Dining options at Kimpton Aluna Resort Tulum include Parallel 20, a restaurant with a bar/lounge, and the on-site Aluna bar. Guests can access various dynamic restaurants and bars offering authentic Mexican cuisine, fresh sushi, vegan options, and smoothie bars at sister properties.
Leisure & Services
For leisure, guests can enjoy the outdoor swimming pool and 24-hour fitness center. The hotel provides bikes for rent, allowing a ride into town for shopping and street food. Access to beach clubs is available at the hotel's sister properties.
Services & Local Area
Additional services include a 24-hour front desk, concierge assistance, and wedding services. The hotel is located within close proximity to key landmarks such as Tulum Archaeological Site and Cenote Zacil-Ha. Transportation options include bus services and taxis for easy access to nearby beaches.
Must-do experiences
Visit the Tulum Ruins at sunrise for stunning views and fewer crowds.
Try La Nave Pizzeria for the best wood-fired pizza in Tulum.
Explore the hidden cenote, Gran Cenote, for swimming and relaxation.
Attend a traditional Mayan ceremony at the local Copal workshop.
Shop for handmade crafts at the Tulum Artisanal Market on Saturdays.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Essential King Room
2 persons
38 m²
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Premium Queen Room Balcony Non-Smoking
2 persons
38 m²
2 King Size Beds
Shower
Balcony
room details
Essential Queen Room Two Queen Beds
2 persons
38 m²
2 King Size Beds
Shower
Balcony
room details
Essential Room
2 persons
38 m²
1 King-size bed
Shower
Balcony
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Snorkelling
Cycling
Yoga class
Services
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Trouser press
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Kimpton Aluna Resort Tulum, dining is a vibrant mosaic of flavors, with options that invite guests to indulge in authentic Caribbean and Mexican cuisines, fresh seafood, and international dishes. Set in a warm, family-friendly atmosphere, dining here offers a delightful blend of local tastes and innovative culinary practices.
Parallel 20°
Caribbean, Mexican, Seafood, Local, International
Ambiance
Modern and family-friendly setting with a bar/lounge
Key Offerings
Savor an eclectic menu that caters to all dietary preferences, including vegetarian, vegan, gluten-free, and dairy-free options. Perfect for families or a casual dinner with friends.
Reservation
Not needed.
Open daily from 07:30 to 23:00.
Bhanu
Mediterranean, Mexican, Seafood, Steakhouse, Local, International
Ambiance
A romantic and modern atmosphere, ideal for intimate dinners or special gatherings with family.
Key Offerings
Explore a diverse dinner menu complemented by a cocktail hour featuring handcrafted drinks. It's a perfect spot to unwind and enjoy the sunset with savory dishes.
Av. Coba sur entre calle 3 y 5 oriente lote 1 Mz.89 Tulum Quintana Roo
El capitan
1.1
km
Tulum Avenue between Alpha and Jupiter Street
Explore Tulum
Local Excursions
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins overlooking the Caribbean Sea. Offers stunning views and historical insights, with guided tours available.
Parque Nacional de Tulum
5-minute drive
A natural park featuring stunning coastal landscapes, hiking trails, and opportunities for wildlife spotting near the beach.
Cenote Zacil-Ha
25 minutes walking
A beautiful cenote ideal for swimming and relaxing. Unique crystal-clear waters and a serene environment make it a must-visit.
Playa Pescadores
25 minutes walking
An inviting beach with soft sands and calm waters, perfect for swimming or sunbathing. Offers a peaceful atmosphere for families.
Cenote Adventures
5-minute drive
Thrilling experiences swimming and diving in nearby cenotes. Rentals available, ideal for adventure seekers of all ages.
Yoga Classes
10-minute drive
Relaxing yoga sessions offered at local studios, perfect for rejuvenation. Options available for all skill levels, with flexible scheduling.
Liefs
9-minute walk
Charming ambiance with a menu featuring local and international dishes. Known for unique cocktails and fresh ingredients.
El Capitan
14 minutes walking
Casual dining with a focus on seafood. Signature dishes include fish tacos and ceviche, with vegetarian options available.
Dos Ojos Cenote Park
10-minute drive
A popular spot for snorkeling and cave diving with guided tours. Family-friendly with great views and opportunities for adventure.
Balam Art On Feathers
5-minute drive
An art gallery showcasing local artists, featuring paintings and unique feather art. Regular workshops and exhibitions are held.
Getting around
City Centre
Tulum22 min
·
1.8
km
Airports
Playa Del Carmen, Quintana Roo (PCM)96 min
·
63.7
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.8
8.8/10 based on 221 reviews
Jacob
United Kingdom,
March
2025
7.0/10
My stay at the hotel was quite enjoyable overall. The room was spacious and beautifully decorated, providing a comfortable atmosphere. However, I found the breakfast options to be somewhat pricey, leading me to explore local eateries towards the end of my stay. While the amenities were impressive, I did notice some upselling in services, which could be off-putting for some guests.
Rooms
9.0
The room was very big, nicely furnished, and comfortable. It was beautifully decorated and clean upon arrival.
Service
7.0
Service was efficient, with the staff resolving any issues I had promptly. However, I felt like there was some push to charge for additional meals using the $6000 pesos credit they offered.
Location
6.0
The hotel is in a new development and while it is convenient to the center of town and Tulum's main attractions, it's about a 30-minute walk to the beach and a bit removed from restaurants and shops.
Dining
5.0
I initially enjoyed the breakfast options, but after ten days, the cost felt quite high, leading me to seek dining outside the hotel.
Facilities
8.0
The facilities were modern and well-maintained, adding a luxurious touch to my stay, but I found additional charges for items like bicycle rentals to be overpriced.
Sophia
United Kingdom,
March
2025
7.8/10
I had a lovely time at this resort spa. The rooms were spacious and beautifully furnished, providing a really comfortable stay. The location was perfect, nestled in a quiet area that felt exclusive yet accessible to both the beach and the town. However, the dining could be a bit pricey for breakfast, and there was room for improvement in the service speed. Overall, it offered great value for a relaxing getaway.
Rooms
9.0
The rooms were spacious and very clean, nicely furnished with a luxurious feel.
Service
7.0
While the staff were friendly, I noticed that the service was a bit slow, especially when I requested a packed sandwich on an early departure.
Location
9.0
The resort is in an upscale, peaceful area situated between the beach strip and the town, making it easy to enjoy both without the noise.
Dining
6.0
Breakfast can be quite high-priced, so I began exploring nearby restaurants after a few days, but the complimentary drinks in the evening were a nice touch.
Facilities
8.0
The amenities were nice, especially the pool area, which was well-kept and perfect for relaxation.
Lily
United Kingdom,
January
2025
7.2/10
The hotel has a modern and clean atmosphere, with beautifully decorated rooms that provide a sense of calm. The staff was genuinely welcoming and eager to assist, which made my stay more enjoyable. However, the location presented some challenges as it's a bit noisy due to construction and too far from both the beach and town. Dining options were a mixed bag, with some nice touches like complimentary drinks, but also some dishes that could use improvement.
Rooms
9.0
The rooms were incredibly clean and well decorated, providing a peaceful retreat.
Service
10.0
The staff was extremely friendly and helpful throughout my entire stay, truly making me feel welcome.
Location
5.0
The location was a bit disappointing as it was halfway between the town and the beach, meaning I had to navigate a busy road regularly.
Dining
5.0
The dining experience had its ups and downs; while I appreciated the complimentary drinks in the evening, some of the food offerings were sparse and messy.
Facilities
7.0
The hotel had several enjoyable amenities, but the pool area didn't quite wow me as I expected.
Jayden
United Kingdom,
December
2024
7.8/10
I had a wonderful stay at the hotel with spacious, super clean rooms and a lovely welcome drink upon arrival. The service was genuinely nice, and I particularly loved spending time by the luxurious pool area. However, the location isn't super close to the beach, so prepare for some drives. While I enjoyed the stay overall, I felt the need for more breakfast options, which was a slight letdown.
Rooms
9.0
The rooms were spacious and impeccably clean, with lovely robes and a welcome drink waiting for me.
Service
9.0
The service was very nice and incredibly helpful, which made my stay even more enjoyable.
Location
7.0
The location is wonderful but requires some travel to reach the beach, so keep that in mind if you're planning on frequent trips.
Dining
6.0
While the breakfast was complimentary and started at a convenient time, I found the options to be a bit limited.
Facilities
8.0
The pool area was a highlight for me-well-maintained and perfect for relaxation.
Rowan
United Kingdom,
October
2024
7.4/10
I had a wonderful experience at this resort spa. The rooms were spacious and had a lovely view of the garden and pool, which was such a treat. Although the staff was friendly and informative, I did encounter some service issues that dampened my overall experience. The location was ideal, right between the town center and the main street with bars and restaurants, making it convenient to explore. The dining options were decent, but I felt there was room for improvement. Overall, it was a relaxing stay with some areas that could use a bit of attention.
Rooms
9.0
The room was really spacious and overlooked the garden and swimming pool, which added a nice touch to our stay.
Service
6.0
While some staff members were friendly and informative, I found others not very helpful at all, which was disappointing.
Location
9.0
The location was ideal for visiting local sites, being calmly situated between the center of town and the main street with amenities.
Dining
6.0
Dining was fair quality overall, but the breakfast was a bit messy and could use more variety to enhance the experience.
Facilities
7.0
The amenities at the resort spa were good, though nothing exceptionally remarkable stood out during my stay.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Kimpton Aluna Resort Tulum By Ihg serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
77
Former name
kimpton aluna resort tulum, an ihg hotel
FAQs
About Kimpton Aluna Resort Tulum By Ihg
What is the distance from Kimpton Aluna Resort Tulum By Ihg to Tulum Archaeological Site?
The hotel is located 5 km from Tulum Archaeological Site.
How far is Kimpton Aluna Resort Tulum By Ihg from Tulum International Airport?
The hotel is 40 km from Tulum International Airport.
What amenities are available at Kimpton Aluna Resort Tulum By Ihg for fitness enthusiasts?
The hotel features a 24-hour fitness center and an outdoor swimming pool.
What dining options are available at Kimpton Aluna Resort Tulum By Ihg?
The hotel has an on-site restaurant serving Caribbean, Mediterranean, and Mexican cuisine, with options for vegetarian and vegan diets.
Is Wi-Fi available at Kimpton Aluna Resort Tulum By Ihg?
Free Wi-Fi is available throughout the hotel.
What is the check-in and check-out policy at Kimpton Aluna Resort Tulum By Ihg?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Kimpton Aluna Resort Tulum By Ihg?
The hotel offers complimentary private parking on-site.
Are pets allowed at Kimpton Aluna Resort Tulum By Ihg?
Pets are allowed to stay at the hotel.
What nearby restaurants can guests visit when staying at Kimpton Aluna Resort Tulum By Ihg?
Nearby dining options include La Pasadita Tulum, Buena Estrella Herados Artesanales, La Martina Tulum, and Cafe Maya-Xel, all within 1 km.
What room amenities can guests expect at Kimpton Aluna Resort Tulum By Ihg?
Rooms feature air conditioning, flat-screen TVs, iPod docking stations, minibars, and private bathrooms with complimentary toiletries.
What recreational activities are offered at Kimpton Aluna Resort Tulum By Ihg?
Guests can enjoy cycling, spa treatments, and access to a rooftop pool.
What unique features does Kimpton Aluna Resort Tulum By Ihg offer?
The hotel features a rooftop pool with panoramic views, access to beach clubs at sister properties, and complimentary bicycle rentals.