Kimpton Aluna Resort Tulum By Ihg, Tulum ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

3 persons

410 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

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Premium Queen Room

Max:

3 persons

410 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

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Queen Room

Max:

3 persons

410 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Tulum 1.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 39.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Restaurant Experience

“I had an amazing culinary experience at the hotel restaurant, Parallel 20. The food was very good, with beautifully presented dishes. I especially enjoyed the breakfast buffet that offered a great selection for only $17. The cocktails by the rooftop bar were fantastic, with most priced reasonably under $20.” view full review

Spacious and Clean Rooms

“My room was exceptionally clean and spacious, with a cozy design that made me feel right at home. It had a powerful fan, which was perfect for the warm Tulum weather. The terrace connected me directly to the outdoor pools, a lovely feature that enhanced my stay.” view full review

Unique Bathroom Design

“The bathroom was not only clean but also had a unique design that added a touch of luxury to my experience. I appreciated the amenities provided, making my morning routines quite pleasant.” view full review

Relaxing Rooftop Pool

“The rooftop pool was a peaceful retreat. I spent several hours lounging there, enjoying the beautiful views and the serene atmosphere. The adult-only policy kept the vibe tranquil, and I loved indulging in complimentary snacks during the daily happy hour.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Snorkeling
Cycling
Yoga class

Services

Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Pants press

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico

Map view

Av. Itzamna, Aldea Zama 11-Poligono 0014, Lote 1, Tulum, Mexico

City landmarks

Beach

Tulum Archaeological Site

1.7 mi

Museums

Parque Nacional de Tulum

1.5 mi

Mall

Super Chedraui

4700 ft

Pyramid of positive thinking

3500 ft

Caleta Tankha Playa

4000 ft

TulumMexico

Las Pinturas

1.6 mi

Carlos

4900 ft

Calle Yalku Manzana10

Balam Art On Feathers

1.5 mi

Beach

Paradise Beach

1.3 mi

Gallery

Hernandez Gallery Tulum

1.2 mi

Laguna Kaan Luum

1.4 mi

Aldea Zama

Piramide del Pensamiento Positivo

1.6 mi

Km 6 Coba Road Direclty in front of Rancho Santa Cruz

Tulum Monkey Sanctuary

1.3 mi

km 8 Carretera Tulum-Coba

Cenote Zacil-Ha

1.3 mi

Store

Mixik

1.4 mi

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

1.6 mi

Coba Road

Temple of Doom

1.3 mi

Andromeda Oriente 7

Xibalba Dive Center

1.1 mi

Calle Osiris Sur 1096

Terreno Expoferia

1.2 mi

Av Tulum S/N

Tulum Underwater

1.4 mi

Dunosusa

1.3 mi

Public Building

Casa de la Cultura

1.3 mi

Santa madre de Guadalupe

1.4 mi

Gallery

La Hoja Verde

1.4 mi

Calle Alfa Sur 1066

Dos Aguas Park

1.5 mi

Parks

Parque Dos Aguas

1.4 mi

Panna e Cioccolato

1.6 mi

Templo "Emanuel"

1.5 mi

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

2.1 mi

Beach

Las Palmas Public Beach

2.1 mi

Nearby

Mall

Super Chedraui

3700 ft

Store

Fresh Market

3600 ft

Restaurants

Taqueria Los Chachalacos

2000 ft

Av Coba Sur MZ 26 Lote 05 Esq Gama Oriente A un lado del Hostal Mayan Monkey

La Martina Tulum

3200 ft

Ave Coba S/N

La Pasadita Tulum

3500 ft

Av. Coba Entre Chedraui y Cruz Roja

El capitan

3600 ft

Tulum Avenue between Alpha and Jupiter Street

Juana Gallo

4700 ft

Av. Coba sur entre calle 3 y 5 oriente lote 1 Mz.89 Tulum Quintana Roo

Cafe Maya-Xel Tulum

3300 ft

Andador Kanbul Manzana 12

Reviews and Ratings <br />

Feedback from previous guests about their experience.

74%

loved the resort and would return for another relaxing stay

7.4/10

Very good

Rooms

9.0

Location

7.2

Service

7.8

Dining

5.6

Jacob

United Kingdom, March 2025

7.0/10

My stay at the hotel was quite enjoyable overall. The room was spacious and beautifully decorated, providing a comfortable atmosphere. However, I found the breakfast options to be somewhat pricey, leading me to explore local eateries towards the end of my stay. While the amenities were impressive, I did notice some upselling in services, which could be off-putting for some guests.

Rooms

9.0

The room was very big, nicely furnished, and comfortable. It was beautifully decorated and clean upon arrival.

Service

7.0

Service was efficient, with the staff resolving any issues I had promptly. However, I felt like there was some push to charge for additional meals using the $6000 pesos credit they offered.

Location

6.0

The hotel is in a new development and while it is convenient to the center of town and Tulum's main attractions, it's about a 30-minute walk to the beach and a bit removed from restaurants and shops.

Dining

5.0

I initially enjoyed the breakfast options, but after ten days, the cost felt quite high, leading me to seek dining outside the hotel.

Facilities

8.0

The facilities were modern and well-maintained, adding a luxurious touch to my stay, but I found additional charges for items like bicycle rentals to be overpriced.

Sophia

United Kingdom, March 2025

7.8/10

I had a lovely time at this resort spa. The rooms were spacious and beautifully furnished, providing a really comfortable stay. The location was perfect, nestled in a quiet area that felt exclusive yet accessible to both the beach and the town. However, the dining could be a bit pricey for breakfast, and there was room for improvement in the service speed. Overall, it offered great value for a relaxing getaway.

Rooms

9.0

The rooms were spacious and very clean, nicely furnished with a luxurious feel.

Service

7.0

While the staff were friendly, I noticed that the service was a bit slow, especially when I requested a packed sandwich on an early departure.

Location

9.0

The resort is in an upscale, peaceful area situated between the beach strip and the town, making it easy to enjoy both without the noise.

Dining

6.0

Breakfast can be quite high-priced, so I began exploring nearby restaurants after a few days, but the complimentary drinks in the evening were a nice touch.

Facilities

8.0

The amenities were nice, especially the pool area, which was well-kept and perfect for relaxation.

Lily

United Kingdom, January 2025

7.2/10

The hotel has a modern and clean atmosphere, with beautifully decorated rooms that provide a sense of calm. The staff was genuinely welcoming and eager to assist, which made my stay more enjoyable. However, the location presented some challenges as it’s a bit noisy due to construction and too far from both the beach and town. Dining options were a mixed bag, with some nice touches like complimentary drinks, but also some dishes that could use improvement.

Rooms

9.0

The rooms were incredibly clean and well decorated, providing a peaceful retreat.

Service

10.0

The staff was extremely friendly and helpful throughout my entire stay, truly making me feel welcome.

Location

5.0

The location was a bit disappointing as it was halfway between the town and the beach, meaning I had to navigate a busy road regularly.

Dining

5.0

The dining experience had its ups and downs; while I appreciated the complimentary drinks in the evening, some of the food offerings were sparse and messy.

Facilities

7.0

The hotel had several enjoyable amenities, but the pool area didn’t quite wow me as I expected.

Jayden

United Kingdom, December 2024

7.8/10

I had a wonderful stay at the hotel with spacious, super clean rooms and a lovely welcome drink upon arrival. The service was genuinely nice, and I particularly loved spending time by the luxurious pool area. However, the location isn't super close to the beach, so prepare for some drives. While I enjoyed the stay overall, I felt the need for more breakfast options, which was a slight letdown.

Rooms

9.0

The rooms were spacious and impeccably clean, with lovely robes and a welcome drink waiting for me.

Service

9.0

The service was very nice and incredibly helpful, which made my stay even more enjoyable.

Location

7.0

The location is wonderful but requires some travel to reach the beach, so keep that in mind if you're planning on frequent trips.

Dining

6.0

While the breakfast was complimentary and started at a convenient time, I found the options to be a bit limited.

Facilities

8.0

The pool area was a highlight for me—well-maintained and perfect for relaxation.

Rowan

United Kingdom, October 2024

7.4/10

I had a wonderful experience at this resort spa. The rooms were spacious and had a lovely view of the garden and pool, which was such a treat. Although the staff was friendly and informative, I did encounter some service issues that dampened my overall experience. The location was ideal, right between the town center and the main street with bars and restaurants, making it convenient to explore. The dining options were decent, but I felt there was room for improvement. Overall, it was a relaxing stay with some areas that could use a bit of attention.

Rooms

9.0

The room was really spacious and overlooked the garden and swimming pool, which added a nice touch to our stay.

Service

6.0

While some staff members were friendly and informative, I found others not very helpful at all, which was disappointing.

Location

9.0

The location was ideal for visiting local sites, being calmly situated between the center of town and the main street with amenities.

Dining

6.0

Dining was fair quality overall, but the breakfast was a bit messy and could use more variety to enhance the experience.